Warranty
All Stackbear products come with a limited warranty against defects in materials and workmanship，The warranty period for specific products may vary, please refer to the product page or product warranty card.
Warranty Claim Process
Send an email to service@mystackbear.com with:
- Order number
- Description of the issue
- Clear photos or videos
Our team will assess your claim within 3 business days.
If approved, we will send a replacement or offer a refund.
